Online Dispute Resolution (ODR) is the use of technology to settle disputes between parties. ODR was initially used in commercial settings, such as disagreements between buyers and sellers on websites like eBay. In recent years, however, it has been adopted by courts to assist in processing cases.
Michigan has embraced the use of ODR in courts around the state. For example, the Michigan Supreme Court’s Administrative Office launched MI-Resolve in all 83 counties of Michigan in 2020. MI-Resolve provides free, quick and easy means of resolving disputes that are typically filed as a small claims, general civil or landlord/tenant case in district court. A directory of MI-Resolve services is available here.
Other ODR services are also available in certain courts around the state for various purposes, including resolving the following:
- Traffic tickets
- Parking tickets
- Driving with a suspended license
- Resolving past due fees and requesting payment plans
- Submitting a guilty plea
- Parenting time
- Tax disputes